Complete Volunteer Management Handbook [4th Edition]

In association with the University of Kent.

How do you make the most of the volunteers who give their time to your organisation? Engaging people, giving them a great experience and balancing the needs of your organisation is an essential skill. These are the key strategic issues covered in this comprehensive guide for recruiting, selecting, involving and rewarding volunteers effectively. Ensure you get it right by gaining from the knowledge and experience gathered in this single volume by four of the most experienced experts on volunteering.

Who should buy this book?

In print since 1994, this completely revised fourth edition captures the essential information for anyone managing volunteers. If you’ve just been given responsibility for volunteers in addition to your main role, or you’re a dedicated manager of volunteers, this book is for you. It will also be useful for those in other management and senior management roles to understand the work involved in effectively engaging volunteers.

What does it cover?

It includes information on how to:

• Improve your volunteer management strategy.
• Make the most of fresh opportunities, taking into account current trends in volunteering.
• Create a comprehensive volunteering programme.
• Measure the impact of volunteering against your aims.
• Match the right volunteers to the right roles and improve working relationships.

‘A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’ 

Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service